Last updated: April 1, 2025
These Terms of Service (the "Terms") set out the conditions under which TradeAI ("we", "us", or "our") provides the TradeAI Series of services (the "Service") to users ("you" or "User"). By using the Service, you agree to be bound by these Terms.
Article 1 (Application)
- These Terms apply to all aspects of the relationship between you and us in connection with your use of the Service.
- Any additional rules and policies we establish in relation to the Service (including our Privacy Policy and individual product usage guides) form part of these Terms.
- Where any such additional rules conflict with these Terms, the additional rules shall prevail unless otherwise specified therein.
Article 2 (Definitions)
The following terms have the meanings set out below throughout these Terms.
- "Service" means the various services in the TradeAI Series provided by us, including TradeAI FX Signals, TradeAI FX Trading, and other related services.
- "Signal" means trade-reference information generated by the Service, such as entry points, take-profit targets, and stop-loss levels.
- "BYOK" (Bring Your Own Key) means a feature that allows you to register your own AI API keys with the Service for use therein.
- "Content" means all information provided through the Service, including Signals, analysis results, statistical data, charts, text, images, and any other material.
Article 3 (Nature of the Service)
- The Service is an AI-powered trading support tool. It is not an investment advisory service; the information provided is intended solely as a reference for investment decision-making.
- The Service does not recommend or solicit the purchase or sale of any specific financial instrument.
- Signals and analysis results generated by the Service do not guarantee future profits. Past performance is not indicative of future results.
- All investment decisions are made entirely at your own risk.
- Trading Forex (FX), equities, and cryptocurrencies involves risk and may result in losses exceeding your initial investment.
Article 4 (Account Registration)
- Persons wishing to use the Service must apply for registration in the manner prescribed by us; registration is complete upon our approval of such application.
- Applicants must provide true, accurate, and current registration information.
- We may decline a registration application in the following circumstances, with no obligation to disclose our reasons:
- The applicant has provided false information.
- The applicant has previously violated these Terms.
- The applicant is a minor, a person under adult guardianship, or otherwise lacks full legal capacity and has not obtained the required consent from a legal representative or guardian.
- We determine that the applicant is a member of, affiliated with, or has any connection to an anti-social force (including organised crime groups and their members, right-wing organisations, or equivalent entities), or that the applicant provides financial support or otherwise contributes to the maintenance, operation, or management of such groups.
- We otherwise consider registration to be inappropriate.
Article 5 (Account Management)
- You are responsible for managing your account credentials (email address and password) with appropriate care.
- You may not transfer, lend, or share your account with any third party under any circumstances.
- All actions taken using your registered account credentials are deemed to be your own actions.
- You bear full responsibility for any loss or damage arising from inadequate account management, errors in use, or use by a third party; we accept no liability whatsoever in such cases.
Article 6 (Fees and Payment)
- In exchange for access to paid portions of the Service, you agree to pay the fees displayed on our website in the manner we designate.
- Fees are charged on a monthly subscription basis, subject to the following conditions:
- Payment methods: credit card (Visa / Mastercard / JCB / American Express) or PayPal.
- Subscriptions renew automatically each month.
- You may cancel at any time; you will retain access until the end of your current billing period.
- No charges will be made after your next renewal date.
- If we change our fees, we will notify you in advance. Users who subscribed at a special introductory rate will continue to be billed at that rate unless they cancel.
- If you fail to pay fees when due, you will be liable for late-payment interest at an annual rate of 14.6%.
Article 7 (Refund Policy)
- Due to the digital nature of the Service, fees already paid are non-refundable.
- However, if a system failure or similar issue on our part causes a prolonged service outage (e.g., 24 hours or more), we will consider appropriate remedies on a case-by-case basis.
- Whether and to what extent a refund is granted is determined at our reasonable discretion.
Article 8 (BYOK Feature)
- You may register your own AI API keys with the Service via the BYOK feature.
- Any API usage fees charged by the respective AI provider are your sole responsibility and are not covered by our monthly subscription fee.
- We will not use your registered API keys for any purpose other than generating Signals within the Service.
- You are responsible for managing your API keys; we accept no liability for any loss or damage arising from a leak or compromise of your API keys.
- Use of BYOK does not entitle you to any reduction in the monthly subscription fee.
Article 9 (Prohibited Activities)
You must not engage in any of the following when using the Service:
- Any act that violates laws, regulations, or public policy.
- Any act related to criminal activity.
- Any act that infringes our or any third party's intellectual property rights, including copyright and trade mark rights.
- Any act that disrupts or interferes with the servers or networks of us, other users, or any third party.
- Commercial use of information obtained through the Service without our permission.
- Redistributing, reselling, or otherwise providing Content (Signals, analysis results, etc.) to third parties for compensation.
- Any act that may hinder the operation of the Service.
- Unauthorised access or attempted unauthorised access.
- Reverse engineering, decompiling, or disassembling the Service.
- Accessing the Service using automated tools (scraping, bots, etc.).
- Collecting or accumulating personal information about other users.
- Using the Service for any fraudulent purpose.
- Causing disadvantage, harm, or discomfort to other users or any third party.
- Advertising, promoting, soliciting, or conducting business activity on the Service without our authorisation.
- Directly or indirectly providing benefits to anti-social forces in connection with the Service.
- Creating multiple accounts.
- Any other act we deem inappropriate.
Article 10 (Intellectual Property)
- All intellectual property rights in the Service and Content belong to us or to parties that have licensed those rights to us.
- You may use Content provided through the Service only within the scope of your use of the Service.
- Our authorisation of your use of the Service under these Terms does not constitute a licence to our intellectual property rights in the Service.
Article 11 (Suspension of the Service)
We may suspend or interrupt all or part of the Service without prior notice if we determine that any of the following circumstances applies:
- Maintenance or updating of computer systems related to the Service.
- Force majeure events such as earthquakes, lightning, fire, power outages, or other natural disasters that make provision of the Service difficult.
- Interruption of computers or communication lines due to an accident.
- Failure or specification changes in third-party services (AI API providers, payment services, etc.) that make provision of the Service difficult.
- Any other circumstance in which we determine that provision of the Service is difficult.
Article 12 (Restriction and Termination of Accounts)
- We may, without prior notice, restrict your use of all or part of the Service or terminate your registration if any of the following applies:
- You have violated any provision of these Terms.
- It is discovered that your registration information contains false facts.
- You have failed to meet a payment obligation.
- You have not responded to our communications for a certain period.
- We otherwise determine your use of the Service to be inappropriate.
- We accept no liability for any loss or damage you suffer as a result of actions taken under this Article.
Article 13 (Disclaimer)
- We make no express or implied warranty that the Service is free from defects of any kind, including defects relating to safety, reliability, accuracy, completeness, validity, fitness for a particular purpose, security, errors, bugs, or infringement of rights.
- We accept no liability for any loss or damage you suffer as a result of using the Service. In particular, we accept no liability for any investment loss arising from investment decisions made based on information provided by the Service.
- We make no warranty as to the accuracy or appropriateness of output from the AI models used by the Service (OpenAI, Anthropic, Google, DeepSeek, xAI, etc.).
- We accept no liability in connection with any transaction, communication, or dispute between you and any other user or third party arising in relation to the Service.
Article 14 (Changes to the Service)
We may modify or discontinue the Service at any time without notice to you and accept no liability for any loss or damage you suffer as a result.
Article 15 (Amendments to These Terms)
- We may amend these Terms at any time without notice to you when we determine it to be necessary.
- If you begin using the Service after these Terms have been amended, you will be deemed to have agreed to the amended Terms.
- For material changes, we will endeavour to provide notice via an announcement on our website or by email.
Article 16 (Handling of Personal Information)
We handle personal information collected through the Service in accordance with our Privacy Policy.
Article 17 (Notices and Communications)
Notices and communications between you and us shall be made in the manner we prescribe. Unless you notify us of a change in accordance with our prescribed procedures, we will treat any notice sent to your currently registered email address as having been duly delivered to you.
Article 18 (Prohibition on Assignment)
You may not assign, transfer, or pledge as security your contractual position under the Service agreement or any rights or obligations under these Terms to any third party without our prior written consent.
Article 19 (Governing Law and Jurisdiction)
- These Terms shall be governed by and construed in accordance with the laws of Japan.
- Any dispute arising in connection with the Service shall be subject to the exclusive jurisdiction of the court having jurisdiction over our place of business.
End of Terms